Privacy Policy

Effective Date: 20/03/2025

We take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR). By using our app (the "App") that integrates with WhatsApp Cloud to send reminders to clients, you agree to the practices described in this Privacy Policy.

1. Data Controller

For the purposes of GDPR, Alessandro Avenali, located Vacone (RI), is the Data Controller. You can contact us regarding your personal data at alessandroavenali@gmail.com.

2. Information We Collect

To provide our services, we may collect and process the following categories of personal data:

  • Personal Information: When you use the App, we may collect your personal details, including your name, email address, phone number, and other contact details necessary for the functionality of the App.

  • Client Information: To send reminders via WhatsApp Cloud, we may process the phone numbers and other relevant details of your clients. This data is stored securely and is only used for sending reminders and related communication.

  • Usage Data: We may automatically collect certain technical data, such as your IP address, device type, browser type, operating system, and app usage patterns. This data helps us improve the App and ensure its optimal functioning.

3. Legal Basis for Processing

Under GDPR, we are required to have a lawful basis to process your personal data. The following legal bases are applicable to our processing activities:

  • Consent: When you provide your personal data (e.g., when you sign up for the App), you do so based on your consent. You may withdraw your consent at any time by contacting us at alessandroavenali@gmail.com. However, withdrawing consent does not affect the legality of processing based on consent before it was withdrawn.

  • Contractual Necessity: The processing of personal data may also be necessary for the performance of a contract, such as when we provide you with the App and its services.

  • Legitimate Interests: We may process your data based on our legitimate interests, such as improving the App, ensuring security, and communicating with you.

4. How We Use Your Information

We process your personal data for the following purposes:

  • Sending Reminders: To send reminders to your clients through WhatsApp Cloud as requested by you.

  • Improving the App: To analyze and improve the performance and functionality of the App, ensuring a better user experience.

  • Communication: To send you important updates or notifications related to the App, including support-related messages.

5. Data Sharing and Transfers

We do not sell or rent your personal data to third parties. However, we may share your data in the following situations:

  • With Service Providers: We may share your data with third-party service providers who assist in providing the App’s functionality, such as cloud hosting services or WhatsApp Cloud for sending messages.

  • Legal Obligations: We may disclose your data if required to do so by law, such as to comply with a legal obligation, enforce our agreements, or protect our rights, privacy, and safety or those of others.

If any of our third-party providers are located outside the European Economic Area (EEA), we ensure that your data is adequately protected by using appropriate safeguards, such as Standard Contractual Clauses.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your data deleted, please contact us at alessandroavenali@gmail.com, and we will delete your data in accordance with applicable laws and regulations.

7. Your Rights Under GDPR

As a data subject, you have several rights under GDPR with respect to your personal data:

  • Right to Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.

  • Right to Restriction of Processing: You can request the restriction of processing of your personal data in specific situations.

  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests.

To exercise any of these rights, please contact us at alessandroavenali@gmail.com. We will respond to your request in accordance with applicable laws.

8. Data Security

We use reasonable organizational, technical, and administrative measures to protect your personal data. However, no data transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect usage data and improve the performance of the App. You can manage your cookie preferences through your device or browser settings.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or for other operational, legal, or regulatory reasons. When we update this Privacy Policy, we will post the updated version on this page and indicate the effective date. Please check this page regularly for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Alessandro Avenali
Email: alessandroavenali@gmail.com
Phone: +393295491401
Address: Vacone (RI) 02040 ITALY